Noblis IT Application and Service Analyst in Chantilly, Virginia
Noblis is hiring professionals for IT Applications and Services Analyst with Top Secret SCI clearances in Chantilly, Virginia.
Provide Systems Engineering Technical Assistance (SETA) to the PM/COTR:
Assess and analyze applications and services throughout their lifecycle to include design, test, operations and improvement
Provide service-related input, review and disposition of service change requests, and resolve service-related issues
Identify internal processes necessary to provide and support the service
Develop general description, features, limitations, how to request the service, how to get help/support
Develop documentation for enterprise service catalog, SLA/OLSs and helpdesk support
Monitors the health of the service and makes recommendations and decisions for changes and improvements
Evaluate and determine response to non-standard service requests
Review IT Service performance, metrics, operational issues
Identify IT Service needs and opportunities based on service performance, metrics, operational issues or emerging unmet needs
Coordinate service retirement activities
Develops written plans, policies, and procedures to document processes to support application and service management lifecycle
Builds and maintains relationships with team members, vendors, and other departments
Participate in IPT meetings and review process boards
Track and respond to office tasking, build and present program briefings and update project schedules and calendars
Ability to work independently with minimal supervision and perform other duties as assigned
Must have and maintain an ACTIVE Top Secret/SCI clearance
Bachelor’s Degree in Business, Science, Technology, Engineering, or Mathematics
Must have 8 years’ experience in a an IT role with at least 3 years' experience with IT Service Management
Enterprise applications experience
Cognos or Momentum
Experience managing services and applications in federal government environments
Power Point and Excel skills
Excellent relationship building skills
Must be able to travel as necessary
Advanced Degree in Business, Science, Technology, Engineering, or Mathematics
Experience in government furnished property management
Knowledge of acquisition policies/guidance preferred
Experience with ITSM tools
Experience with databases
IT Infrastructure Library (ITIL) qualification or experience
Proficiency with databases
Noblis and our wholly owned subsidiary, Noblis ESI, are solving difficult problems that help our government and our country. We bring the best of scientific thought, management, and engineering expertise with a reputation for independence and objectivity. We support a wide range of government and industry clients in the areas of national security, intelligence, transportation, healthcare, environmental sustainability, and enterprise engineering.
Learn more at noblis.org/about
Why work at a Noblis company?
Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public.
Noblis has won numerous workplace awards. Over the past two decades, Noblis has consistently earned wide recognition:
1. Best Employer: We have been a Washington Post “Top Workplace” for 4 consecutive years including the last three among the top 10. We’ve also been recognized by Glassdoor “Best Medium-Sized Company to Work For” for 2 years, and many awards in previous years
2. Business Ethics and Integrity: A “World’s Most Ethical Company” for 6 years by Ethisphere Institute, Finalist at the Greater Washington Government Contractor Awards
3. Leadership and Innovation: CEO Amr ElSawy selected to Executive Mosaic’s annual Wash 100 List, CEO Amr ElSawy named as a “Tech Titan” by the Washingtonian Magazine, Noblis CTO recognized as a trending 40 CIO in the DC Area.
Noblis maintains a drug-free workplace and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race.
Company Noblis ESI
Requisition # 6033
Reg/Temp Regular Employee
Security Clearance Top Secret/SCI
FT/PT/On-Call Full Time
Job Category Configuration Mgmt